🔒 Privacy Policy

Effective Date: 08/11/2025

Website: tierra-casa.com

Website Name: Tierra Casa Real Estate

Legal Company Name: TIERRA CASA REAL ESTATE L.L.C

Address: Dubai, UAE

Introduction

TIERRA CASA REAL ESTATE L.L.C (“we,” “us,” or “our”) is committed to protecting the privacy and security of the personal data we collect. This Privacy Policy describes how we collect, use, and share information, and explains the rights and choices available to you regarding your data, particularly in compliance with the General Data Protection Regulation (GDPR).

1. Information We Collect

We collect personal data to provide our luxury real estate services, manage our business operations, and communicate effectively with our clients. The types of personal data we collect include:

Category of Data Specific Data Collected
Contact and Identification Data Email address, First name and last name, Phone number, Address, State, Province, ZIP/Postal code, City.
Authentication & Profile Data Social Media Profile Information (e.g., from Connect with Facebook, Sign In With Twitter).
Technical & Usage Data IP addresses, browser information, interaction data (collected via Google Analytics and reCAPTCHA).
Financial/Transactional Data Information related to transactions (e.g., property interest, investment goals, budget, timelines, etc.).
Other Data Any other information you voluntarily provide to us.

2. How We Collect Your Data

We collect your personal data through the following methods:

  • Direct Interactions: When you fill out forms on our website (e.g., consultation requests, contact forms).

  • Automated Technologies: Through cookies and tracking technologies, specifically Google Analytics for website usage and performance tracking.

  • Security Services: We utilize reCAPTCHA to protect our website forms from spam and abuse, which involves analyzing user behavior.

  • Third-Party Connections: When you choose to connect or sign in using your social media profiles (e.g., Facebook, Twitter).

3. Purpose and Legal Basis for Processing (GDPR Compliance)

Under GDPR, we must have a legal basis to process your personal data. We rely on the following bases:

Purpose of Processing Legal Basis (GDPR)
To Provide Services (e.g., consultations, property inquiries, follow-up) Contract: Processing is necessary to fulfill a contract with you or take steps at your request before entering a contract.
Marketing Communications (e.g., newsletters, exclusive listings) Consent: Where required, we will obtain your explicit consent. Legitimate Interest: For existing clients, based on our legitimate interest to market similar services.
Website Performance & Security (using Google Analytics/reCAPTCHA) Legitimate Interest: To monitor website usage, improve performance, and protect our services from fraud and abuse.
Legal Obligations Legal Obligation: Necessary to comply with a legal or regulatory obligation in the UAE or other applicable jurisdictions.

4. How We Use Google Analytics and reCAPTCHA

Google Analytics

We use Google Analytics to collect data about your use of the website. This service tracks and reports website traffic, helping us understand user behavior and improve our service delivery. Google Analytics may track your IP address and use cookies.

reCAPTCHA

We implement the reCAPTCHA service to prevent spam and abuse on our contact forms. This service analyzes visitor behavior based on various characteristics to distinguish human users from automated bots.

5. Data Security and International Transfers

We implement appropriate technical and organizational measures to protect your personal data from accidental loss, unauthorized access, alteration, or disclosure.

As we operate in the United Arab Emirates (UAE), your data will be transferred to and processed in the UAE. The UAE is considered a third country under the GDPR. We ensure that such transfers comply with GDPR requirements, potentially using standard contractual clauses (SCCs) or other lawful mechanisms to safeguard your data.

6. Your Data Protection Rights (GDPR)

If you are a resident of the European Economic Area (EEA), you have the following rights regarding your personal data:

  • Right of Access: The right to request copies of your personal data.

  • Right to Rectification: The right to request that we correct any information you believe is inaccurate or incomplete.

  • Right to Erasure (‘Right to be Forgotten’): The right to request that we erase your personal data, under certain conditions.

  • Right to Restrict Processing: The right to request that we restrict the processing of your personal data, under certain conditions.

  • Right to Object to Processing: The right to object to our processing of your personal data, under certain conditions (e.g., for direct marketing).

  • Right to Data Portability: The right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us using the details provided below.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We encourage you to review this page periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

8. Contact Us

If you have any questions about this Privacy Policy, your rights, or our data handling practices, you may contact us using the following methods:

Contact Method Details
By email info@tierra-casa.com
By visiting a page on our website tierra-casa.com/contact-us
By phone number +971 52 703 8094